1.

Scope of This Privacy Policy

This policy applies to personal information collected through:

• Evantage web portal during onboarding
• Evantage websites and third-party social platforms
• Evantage mobile sites and applications
• Online and offline registration forms
• Evantage events or campaigns
• Call centers

2.

Types of Personal Information Collected

Information we may collect includes, but is not limited to:

• Name, ID number, address, phone number, email address
• Account login information
• Device and technical information (OS, browser, device ID)
• Website usage data and analytics
• Consumer-generated content
• Social network information
• Additional information required for campaigns or services

3.

How Your Information Is Used

Your information may be used for purposes such as:

• Identity verification and access control
• Processing your application or requests
• Responding to enquiries and customer support
• Investigating complaints or suspicious activities
• Improving products, services, and customer experience
• Marketing, notifications, and service updates
• Legal and regulatory compliance

4.

Disclosure of Personal Information

We do not sell or rent your data. We may disclose information to:

• Government and regulatory authorities (when required by law)
• Authorized agents, contractors, and service providers
• Law enforcement agencies
• Companies within Evantage Group
• Partners bound by confidentiality agreements

5.

Retention and Removal

We retain personal data for up to 180 days after service termination unless required longer by law. Information may also be anonymized for security and compliance.

6.

Transfer Outside Malaysia

Your information may be stored on servers located outside Malaysia. We ensure these providers meet strict security and privacy standards.

7.

Security Measures

We implement strict physical, digital, and procedural safeguards including:

• Firewalls and encryption
• System monitoring and intrusion detection
• Regular security audits and vulnerability testing
• Access control and authentication systems

8.

Updates to This Policy

This Privacy Policy may be updated periodically. The latest version will always be available on our website.